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Account Page

What is the Account Page?​

The Account page is where you manage your profile, see subscription information, upgrade to the paid plan, and delete your account when needed.

What you'll find on the Account Page​

The Account page is divided into several sections:

  1. User Information - Your data and subscription status
  2. Upgrade Plan - Three cards: Starter (free), Pro (recommended, Stripe subscription), and Enterprise (Stripe subscription)
  3. Bug Report - Form to report issues (Starter, Pro, and Enterprise users)
  4. Account Deletion - Section to delete the account

User Information​

At the top of the page you see five blocks with the main information of your account.

User Email​

Here you see the email address you registered with — the one you use to sign in.

Active Plan​

This section shows your current plan:

  • Starter: free plan with no time‑limited “demo” expiry
  • Pro: active monthly subscription (paid through Stripe)
  • Enterprise: active monthly subscription (paid through Stripe)
  • None: no Starter/Pro/Enterprise profile state is set (e.g. edge cases for new or incomplete profiles)

Auto Renewal​

  • Active: your Pro or Enterprise subscription renews at the end of the billing period
  • Inactive: you turned off auto‑renewal; access lasts until the end of the period you already paid for
  • Not applicable (Starter) or None: the free plan is not a Stripe renewal

Plan Expiration​

  • Starter: no plan expiry date (it is not a 7‑day trial)
  • Pro or Enterprise: end date of the current Stripe period
  • None: nothing to show

Manage Subscription​

Opens the Stripe customer portal where you can:

  • View invoices
  • Change payment method
  • Manage or cancel your Pro or Enterprise subscription
  • See payment history

Note: The button is available when your profile has an active Pro or Enterprise subscription managed in Stripe.

Upgrade Plan​

Three tiers: Starter (free), Pro (recommended), and Enterprise.

Starter plan (free)​

Starter gives you full in‑app analysis and workspace features as described in the Starter card, except:

  • Downloading exports from Reports / Export (PDF, CSV, JSON) and related export customization
  • Installing and managing the embeddable accessibility widget (the Widget menu entry is hidden; opening /widget redirects away)

There is no checkout button on Starter — it is your default free tier.

Pro plan - €19.90 per month (recommended)​

Pro includes everything in Starter plus:

  • Widget: embeddable accessibility widget on up to 10 sites (URLs registered from the Widget page)
  • Advanced capabilities exactly as listed in the Pro card on the Account page

Pro does not include downloadable reports or exports (PDF, CSV, JSON). For file downloads you need Enterprise.

How to subscribe:

  1. Click Subscribe on the Pro card
  2. Complete Stripe checkout
  3. Return to Account for the success message

If you already have Pro: you’ll see Active plan instead of the button.

Enterprise plan - €49.90 per month​

Enterprise includes everything in Pro plus:

  • Unlimited exports in PDF, CSV, JSON and related formats
  • Widget on unlimited sites (no cap on registered URLs)

How to subscribe:

  1. Click Subscribe on the Enterprise card
  2. Complete Stripe checkout
  3. Return to Account for the success message

If you already have Enterprise: you’ll see Active plan instead of the button.

Moving between plans​

Start checkout from Upgrade plan. For billing changes, upgrades, invoices, or cancellation at period end, use Manage subscription in the Stripe portal.

Bug Report​

Use this section to report bugs or unexpected behaviour.

Who can use it: Starter, Pro, and Enterprise users.

How to report a bug​

  1. Fill in the form (email is prefilled, describe the issue in the message field).
  2. Click Send.
  3. The message goes to the support team.

Tips: say what you were doing, what you expected, what you saw, and attach screenshots if possible.

Account Deletion​

Permanently deletes your cloud account and related data.

Warning!​

Deletion is permanent. It removes server-side data, and any Pro subscription must be handled according to Stripe; local files in your project folder are under your control — back them up if you need them.

How to delete​

  1. Read the consequences.
  2. Click Delete account.
  3. Confirm in the dialog.
  4. You will be signed out.

Frequently Asked Questions​

Can I upgrade from Starter to Pro or Enterprise anytime?​

Yes — use the Pro or Enterprise card on this page. If you already have a paid plan, use Manage subscription in Stripe.

Does Starter expire after a few days?​

No. Starter is not a 7‑day demo; it does not expire like the old trial.

Where are my invoices?​

With an active Pro or Enterprise subscription, open Manage subscription → Stripe portal.

Can I cancel Pro or Enterprise?​

Yes, from the Stripe portal (you keep access until the end of the paid period unless stated otherwise there).

What happens to my local data when I upgrade?​

Files in your selected project folder stay on your computer. Upgrading unlocks cloud-side features (exports, widget, etc.).

Conclusion​

The Account page is your profile control centre for Starter, Pro, and Enterprise, Stripe billing, and bug reports.